You have to hold the bottom button (by the writing) for several seconds and it will turn it off. It will beep! Also, it does shut off after a couple hours. Hope this helps

GOQO TOMO GOQOTOMO Flower Heating Pad for Back Pain Relief- 12"" x 24""12 Heat Levels, 8 Timers Stay on, Machine Washable -F1224

GOQO TOMO GOQOTOMO Flower Heating Pad for Back Pain Relief- 12"" x 24""12 Heat Levels, 8 Timers Stay on, Machine Washable -F1224

Q: I bought one but it’s thin.they mostly seem so but is this one thicker?

Personally, I find it’s a lot more comfortable than any heating pad I’ve used. It’s thicker, well padded and can conform to your body. It’s a personal preference and I really like thickness.

Q: How do I file a warranty claim?

I have the same problem. The email address on the warranty page doesn't exist.

Q: Cord how close is remote to the pad?

I keep mine close with a little cord tie but there’s cord space if you don’t want it close.

4.1/5

Product ID: 623653540

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Details

Special features
Adjustable
Material
Polyester
Brand
GOQO TOMO
Colour
Pink
Item weight
0.75 Kilograms

⏰8 customizable timer settings

🔥12 precise heat levels

🧼machine washable fabric

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Description

🔥 Wrap yourself in warmth and style—because your back deserves the best!

EFFORTLESS CARE - Machine washable design keeps your heating pad fresh and ready to use.
DUAL SIDED ELEGANCE - Flower pattern meets creamy plush—style and comfort on both sides.
FLEXIBLE TIMING FREEDOM - Choose from 8 timer settings to perfectly fit your relaxation routine.
TAILORED WARMTH CONTROL - 12 heat levels let you customize your comfort with precision.
SUMPTUOUS SHERPA SOFTNESS - Twice as thick and ultra-cozy Sherpa fabric for plush, soothing warmth.

The GOQO TOMO Flower Heating Pad is a deluxe 12" x 24" therapeutic accessory featuring 12 adjustable heat levels and 8 timer settings for personalized pain relief. Crafted with ultra-soft, double-thick Sherpa fabric on both sides—one floral, one cream—it ensures even heat distribution and maximum comfort. Machine washable for easy maintenance, this heating pad is designed to soothe tense muscles and cold stiffness with style and convenience.